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Shipping & Returns

Shipping & Returns

Your satisfaction is what we pursue for. We offer a comprehensive return policy to you. Before you want to return goods, first please contact us to discuss the problem you are having. Most of the time we can solve the problem by giving technical support and you needn't to send anything back. If there are irremediable defects with the goods, you can return them back to us for repair or exchange.

1 . We accept exchanges for a different size or color within 15 days of the original date of shipment of the order. Please contact us with your order number and our customer service will help you . If you would like to exchange items to a different style, you would have to return your items for a refund (as per Return policy) and place a new order for the style you prefer


2 . You must contact us before returning the items. All items sent back to us must be in their original condition ie not worn, altered or washed, with all tags attached . Worn or dirty items will be returned back to you.


3 . We do not cover the shipping costs of exchanges, you will be responsible for the return postage and for the shipping and handling of shipping the exchanged items back to you . We recommend that you add tracking and insurance when sending items to us for your own protection , as we can not be responsible for lost shipments. Shipping and handling charges are non-refundable .

Unwashed, unworn, or faulty products purchased from our online store may be returned for refund or exchange within 14 days of receipt. All items returned to us must be in original conditions, i.e. unworn, unwashed, with all tags attached. Otherwise the items will be returned to you.

returns


If you are not completely satisfied or if there is a difference with your order , please retain all documentation and packaging and contact us immediately by sending an e- mail or in online . We will then provide you with further instructions.


1 . We only allow a complete refund for items that have problems caused by us.


2 . If the returning package does not include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.


3 . If for any reason you need to change the size , color, or the refund is under the reason of "Unlike ", it the cost of delivery will be deducted from the total product price.
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